Course Overview

Administrative assistants are indispensable members of organizations. They perform a variety of tasks that are critical to ensuring the smooth operation of a company, such as managing paper and electronic information and records, disseminating information, creating presentations and composing correspondence, negotiating with vendors and making travel arrangements, just to name a few.

If you would like to pursue this career, our Administrative Assistant course will give you a complete view of this exciting vocation, which should shape you in becoming a valued and competent assistant. Some of the lessons in the course include essentials like business communications, office relations, and administrative procedures. You’ll also learn about the tools of the trade and dealing with a variety of office challenges.

Administrative assistants are among the most sought-after professionals in organizations of every type. With the aid of our Administrative Assistant course, you should be able to stay ahead of the competition and carve a personally and financially rewarding career as an administrative assistant.

Course Highlights

  • 24/7 access to quality course content and materials for 12 weeks
  • Seamless compatibility across all devices and browsers
  • End of module assessments to test your knowledge of the covered topics
  • Access to dedicated online support throughout course duration
Course Duration

To provide maximum flexibility, there is no specific deadline of completion for this course. Since the course can be accessed anytime online, you may choose to learn the lessons in multiple sessions or cover the entire course in one go. Take note that the aforementioned learning hours is just an estimate. The duration to complete the entire course still depends on your learning pace. Since the course can be accessed anytime online, you may choose to learn the lessons in multiple sessions or cover the entire course in one go.

Course Certification

Upon finishing the Administrative Assistant Course, you will receive a certificate of completion from Skills on Projects. This certificate will be in PDF format and will be sent to the email address you have used on sign up. No additional fee will be charged to secure this certification. Use it to boost your CV and become an invaluable asset to your boss, your co-workers and your company.

Course Outline
  • Module 1: The Basics Of Being An Administrative Assistant
    • Introduction
    • Essential Skills for Admin Assistants
    • Different Types of Administrative Assistants
    • The IAAP
    • Business Jargons
  • Module 2: Business Types And Structures
    • Types of Business Organizations
    • Organizational Structures
  • Module 3: Principles Of Office Management
    • Introduction
    • Key Features of Management
    • Essential Management Skills
    • Levels of Management
  • Module 4: Functional Areas In An Organization
    • Introduction
    • Management Functions
    • The Functional Areas
  • Module 5: Responsibility Centers
    • Introduction
    • The Purpose of Responsibility Centers
    • Cost Centers
    • Revenue Centers
  • Module 6: Information Management
    • Introduction
    • A History of Information Technology
    • The Information System
    • The IPC
    • The Information Process
    • Information Systems Training
  • Module 7: Managing Records
    • Introduction
    • The Basics of Records Management
    • Designing a Records System
    • Preparing the Records
    • Organizing an Effective Records Management System
    • Restructuring a Paper-Based Records System
    • Reprography
  • Module 8: The Importance Of Filing
    • Introduction
    • Methods of Filing
    • Filing Procedure
    • The Filing Manual
    • Additional Tips for Filing
  • Module 9: An Overview Of Planning
    • Introduction
    • Planning Steps
    • The Planning Process
    • Types of Planning
    • Project Planning and Task Delegation
  • Module 10: The Importance Of Organization
    • Introduction
    • Why Organize?
    • Time Planning
    • Crisis Management
  • Module 11: A Guide To Time Management
    • Introduction
    • Other Aspects of Time Management
    • Time Stealers
    • Plan Scheduling
  • Module 12: Time Management Tools
    • Introduction
    • Self-Systematization: CANDO or 5S
    • Time Management Tools
  • Module 13: Standard Office Rules And Practices
    • Introduction
    • Proper Office Decorum
  • Module 14: Policies And Procedures In The Office
    • Introduction
    • Defining Workplace Policies and Procedures
    • The Human Resources
  • Module 15: Developing The Policy And Procedure Manual
    • Introduction
    • Creating a P&P Manual
    • The Format
    • Writing and Production
    • Essential Contents of a P&P Manual
    • Things to Consider
  • Module 16: Organizational Communication
    • Introduction
    • Types of Communication
    • Characteristics of an Effective Communicator
    • Interactions in the Workplace
    • Other Aspects of Interpersonal Communication
    • Problems in Communication
    • Active and Effective Listening
    • How to handle criticism
  • Module 17: Business Writing: Emails
    • Introduction
    • Writing Business Emails
    • Email Etiquette
    • Additional notes
  • Module 18: Writing Business Letters
    • Introduction
    • The Format
    • Use of Language
    • Writing the Content
    • Types of Business Letters
    • Business Letters Guidelines
  • Module 19: Common Linguistic Errors To Avoid
    • Introduction
    • Verbs
    • Comma Splices
    • Run-on Sentences
    • Extra Capitalizations
    • Homonyms
    • Five Essential Rules
    • Some More Guidelines for Effective Business Writing
  • Module 20: Business Meetings
    • Introduction
    • Types of Meetings
    • How to Plan Effective Meetings
    • How to Facilitate and Participate During Meetings
    • Taking the Minutes of a Meeting
  • Module 21: Conducting Conferences
    • Introduction
    • Multimedia Conferences
    • Guidelines for Conducting Conferences
    • The Conference Proper
    • Post-Conference Procedures
  • Module 22: A Beginner’s Guide To Virtual Assistance
    • Introduction
    • Job Responsibilities of a Virtual Assistant
    • Skill Requirements for a VA
    • Creating a Business Plan
    • Essential Equipment for a Virtual Office
    • Vital Online Tools for VAs

Minimum Technological Requirements

Device and Browser

Access the course from any computer, laptop, tablet or mobile device. You also need an updated browser such as Chrome, Firefox or Internet Explorer 11.

Pen and Paper

Important points are spread throughout the course. A pen and paper will come in handy in such situation, so you can jot down the things you need to remember.

Internet Access

To participate in the online aspects of the course, you need to have access to a stable Internet connection.

Interested in Becoming an Administrative Assistant?

Our Administrative Assistant Course will prepare you for this exciting career by helping you develop skills that matter for the job and are sought after in most corporate and government settings today. Enrol now!

Price: $299